Privacy Policy

At VikiBun (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, vikibun.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Site, place an order, create an account, or contact us, we may collect certain information, including:

Personal Information

This may include:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • Order details
  • Any information you provide when contacting our customer service team

Automatically Collected Information

When you browse our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our Site
  • Cookies and similar technologies

This information helps us improve our website experience and provide better services.

2. How We Use Your Information

We may use your information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and important notifications
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud and protect our business
  • Send marketing communications (if you choose to receive them)

We do not sell or rent your personal information to third parties.

3. Payment Information

All payments are processed securely through trusted third-party payment providers.

We do not store your complete payment card details on our servers.

Payment providers may collect and process your payment information according to their own privacy policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand how visitors use our Site
  • Improve website performance
  • Provide relevant marketing and advertising

You may choose to disable cookies through your browser settings. However, some features of our Site may not function properly.

5. Sharing Your Information

We may share your information only when necessary to provide our services, including with:

Service Providers

Such as:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Analytics providers
  • Marketing partners

These providers only receive information necessary to perform their services.

Legal Requirements

We may disclose information if required by law, legal process, or government request.

6. Third-Party Services

Our Site may use third-party services, including but not limited to:

  • Shopify
  • Payment providers
  • Analytics tools
  • Advertising platforms

These third parties may collect information according to their own privacy policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Opting out of marketing communications

To make a privacy request, please contact us.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

10. International Customers

Because we serve customers worldwide, your information may be processed and stored in countries outside your country of residence.

By using our Site, you acknowledge that your information may be transferred and processed internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: Wenhuizhang2199@gmail.com