Shipping Policy
Thank you for choosing VikiBun. We are committed to providing a smooth and reliable shopping experience for our customers worldwide.
This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
All orders are processed within:
1–3 business days
after your order has been successfully placed.
During high-demand periods, holidays, or promotional events, processing times may be slightly extended.
You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Time
We currently offer international shipping.
Estimated delivery times:
Standard Shipping
7–20 business days
Delivery times may vary depending on:
- Destination country
- Customs processing
- Local delivery conditions
- Carrier delays
Please note that estimated delivery times do not include order processing time.
3. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow 24–72 hours for tracking information to become active after shipment.
You can use your tracking number to monitor your package delivery status.
4. Shipping Costs
Shipping fees are calculated based on:
- Destination country
- Order weight
- Shipping method selected at checkout
Any applicable shipping charges will be displayed during checkout before payment is completed.
5. International Shipping & Customs
For international orders, packages may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
Customers are responsible for any customs charges that may apply.
VikiBun is not responsible for delays caused by customs clearance processes.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided, please contact us as soon as possible.
We will do our best to assist you, but we cannot guarantee changes after an order has entered the shipping process.
7. Lost or Delayed Packages
Once an order has been shipped, delivery is handled by the selected shipping carrier.
If your package is delayed or appears lost, please contact us and we will assist you in investigating the issue.
8. Contact Us
If you have any questions regarding your order or shipping, please contact us: